Terms Conditions
Terms & Conditions
1. Introduction
Welcome to Ultraviolettebook.com (referred to as “we”, “our”, or “us”).
By accessing or using our website, you agree to comply with the following Terms & Conditions.
Please read them carefully before making any booking or transaction..
2. Booking Policy
Bookings made through our website are for the reservation of Ultraviolette electric scooters.
The booking amount is fully refundable in case of cancellation before dispatch.
Bookings are accepted subject to availability and verification of details provided by the customer.
Completion of booking does not guarantee immediate delivery; timelines may vary based on model and location.
3.Payment Policy
All payments are processed securely through our authorized payment partners.
Customers must ensure that correct information is provided during payment.
Any transaction charges or gateway fees are as per the payment service provider’s policy
4. Cancellation & Refund
Customers can cancel their booking any time before dispatch or registration.
Refunds are processed within 7–14 working days after verification.
For detailed refund terms, please refer to our Refund Policy.
5. Product & Pricing
Specifications, features, and pricing mentioned on the website are subject to change without prior notice.
We strive to ensure all details are accurate; however, minor variations may occur in color, range, or design.
6. Liability
We shall not be responsible for any indirect loss, delay, or inconvenience caused due to external factors such as logistics, supplier delays, or payment gateway downtime.
Our liability is limited to the refund of the booking amount, if applicable.
7. Privacy & Data Use
All customer data is handled as per our Privacy Policy.
We do not share or sell your personal details to any third party without consent.
8. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
9. Contact Us
For any queries, cancellations, or policy-related issues:
📧 Email: support@ultraviolettebook.com
📞 Phone: +91 8282912700
🕐 Support Hours: Monday – Saturday, 9 AM – 7 PM